Refund & Cancellation Policy

Payment Confirmation

Once the payment is successfully made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment. An SMS confirmation will also be sent to the registered mobile number.

Refund Policy

Refunds of any payments (if any) made through the Website are subject to the terms and conditions of Malhaar Services. There will be no refund made; any duplicate or excess payments received will be adjusted against future/subsequent invoices.

Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days depending on the issuing bank of the credit card.

Cancellation Policy

Customer can cancel their requested services within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45 days for the refund transfer to be completed.

Any cancellation of the services purchased or booked online through the website must be done within 24 hours by providing the document evidence at Malhaar office. Processing of such a refund will be also managed at Malhaar office and the refund will be made onto the original mode of payment. This process may take 10 to 45 working days depending on the issuing bank of the credit card.

Customer Responsibility

Please note, it is the customer's responsibility to maintain document evidencing payment through the Website.